Information Workplace-Mental Models are the threat and opportunity

Forrestor has been touting the idea of the Information Workplace that will redefine the way work gets done. Knowledge worker productivity will increasingly be a key distinguishing factor among organizations.Proliferation of collaborative technology will definitely address parts of the productivity problem. However, there has to be a more holistic approach if we are to reap the true benefits. Collaborative technology without getting the paradigm right is dangerous. Unless there is clear alignment between collaboration and business strategies organizations run the risk of facilitating employees to do make the wrong decisions more efficiently. There is a need balance technology with change managment frameworks that affect mental models. Mental models determine what you do with the collective knowledge that you have access to. In my view a true information workplace is possible when technology is augmented using a grassroots level and participative change managment framework.

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