Using Delicious Tags With Particls


Particls is an advanced alert management system that allows you to filter feeds based on key words you specify – the added twist being it allows you to set up custom interruption levels. I have been using Particls for a week now. I experimented using all my delicious tags sorted by frequency to filter out my opml file. The results are pretty good !!

Enterprise 2.0 – Knowledge Exploitation?

Steve Hodgkinson of Ovum speaks about the implications of Enterprise 2.0 for CIOs. I second him on everything he says except the phrase he uses to describe this phenomenon – knowledge exploitation. This is bound to mislead key stakeholders in enterprises. Knowledge has always resided in conversations in social networks in organizations. Enterprise 2.0 catalyzes these informal interactions. It gives you the opportunity to connect and collaborate outside the boundaries of your team, increases the chances of serendipitous encounters and de-freezes otherwise static knowledge.

What Ross Mayfield says on his blog is bang on target : “When you look at an enterprise as a large complex adaptive system, it is all too tempting to over-design it. The complexity has always resided in the social network, not in the assets of the firm. Traditional enterprise software tries to solve for complexity by taking it out of the social network and putting it into the software. Social software, however, keeps the complexity in the social network, and attempts to augment it with very simple rules to foster emergent behavior.”

Emergence is central to Enterprise 2.0 from a KM perspective – Not Exploitation.


Enterprise Folksonomies & Organizational Culture

I have been thinking about the connection between organizational culture and folksonomies in enterprises. An aggregated tag cloud from internal blogging systems, social bookmarking systems, employee profile pages, idea management systems etc., would possibly reflect the culture’s vocabulary.

If you think about it, every culture in organizations has its own vocabulary. For instance, in the company I work – we always say “HR” and never “Human Resources”. We always say “admin” and never “administration”. This is a cultural norm across the organization. The list goes on and there are probably a few hundred words that helps people get work done in an enterprise. I am sure this is true with other enterprises as well – though there could be local variations.

This common vocabulary may have an impact on enterprise folksonomies. Even when a significantly lesser number of people tag content, the chances of it getting into the right bucket seems to be higher – because unlike the internet, there is a stronger cultural influence on the vocabulary that is used to tag content within an enterprise.