Hiring Knowledge Manager

ThoughtWorks – http://www.thoughtworks.com – is looking for a Knowledge Manager to be based out of India.

Global Knowledge Manager JD:

Position to be based out of India.

The “Global Knowledge Manager” will be responsible for the following

  • Work closely with the Delivery Principals of multiple projects in ThoughtWorks to ensure that relevant knowledge assets that come out of various stages of the project go into KM system.
  • Will support sales and delivery knowledge requests from Global Management and Business Development Teams
  • Will play an active evangelical role in creating awareness about KM and ensure that success stories are disseminated to all at ThoughtWorks
  • Will actively work with community leads to ensure that communities thrive
  • Will work with global and local marketing teams to ensure that the repositories reflect latest marketing collateral
  • Will also assist marketing with writing external facing case studies and other related material
  • Help increase awareness of KM by creating and maintaining Knowledge Training materials that can be used by consultants within the region
  • Publish periodic K-newsletters targeted at different stakeholders inside TW
  • Manage existing sources of external content like Forrestor & Gartner and respond to queries for these reports
  • Provide knowledge related metrics to relevant stakeholders
  • Keeps track of changing internal and external knowledge needs and drives necessary process changes going forward


  • Passionate about technology
  • Exceptional communication Skills (Oral, Written & Presentation
  • Good understanding of emerging knowledge management principles and paradigms
  • Good understanding of the implications of Web 2.0 & Enterprise 2.0
  • Excellent networking and relationship-building skills
  • Good research skills
  • Ability to collect and assimilate ideas and content from multiple sources internal and external
  • Deeply self motivated and independent
  • Comfortable managing multiple high-priority knowledge requests simultaneously
  • Excellent organizational skills and attention to details
Education: MBA or Master’s degree with a good technology background – This is flexible – Passion for driving change is a more serious requirement

Experience Profile

  • Overall experience of atleast 4-5 years
  • 2+ years of experience in Knowledge managment/Collaboration/Web 2.0/Enterprise 2.0 or allied areas

Email me if you are interested : dinesht at thoughtworks.com

P.S: This role is more about facilitating conversations rather than “managing” knowledge in the traditional sense.


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