I head Knowledge Strategy in ThoughtWorks. I was earlier a social software consultant working for TCS, a leading IT services company in India. I am currently involved in driving a global E2.0 program in ThoughtWorks.
I have been working on “knowledge management” and enterprise collaboration for the past 7 years and have come to realize that trying to manage knowledge is a complex affair. While enterprises continue to spend money on getting their KM systems right which usually suffer from low adoption, employees continue to flock to collaborative tools that “work” – tools that help them get things done -Tools like Google Docs, Basecamp,Meebo etc., which are sneaking into firewalls. While it is debatable if Social software will transform enterprises, it is definitely a breath of fresh air.
I have come to believe that grand enterprise KM strategies fail – There is little sense trying to start with a KM strategy that aligns with your balanced score card while ignoring personal productivity – there is little sense saying enterprise first and the individual next. Social software and the idea of personal knowledge management have transformed the way I work. This blog, Collaborative Enterprise would explore the implications of social software on knowledge workers and enterprises.
My interests include Web 2.0, Enterprise 2.0, Social Media, Social Software, Social Networks, Enterprise Collaboration and Personal Knowledge management. I enjoy writing, consulting, speaking and long lonely walks.